Legal Inquiries
From time to time, NOX-Exchange Movement, Inc., a Portual corporation (“NOX-EXCHANGE”), receives requests from regulatory agencies and law enforcement located around the world. This page answers a few of the most common questions we receive from government authorities and explains how NOX-Exchange processes these requests for information from law enforcement.
Why does Exodus, because of its non-custodial software, generally not have identifying information about its users?
Exodus is a software company that has developed an unhosted and non-custodial wallet software platform for multiple types of virtual currency (the “NOX-Exchange Platform”). The NOX-Exchange Platform provides an easy-to-use software interface that permits users to manage virtual currency on their desktop computers, mobile phones, and their Trezor hardware wallets (for added security). The software provided by NOX-Exchange permits users of the software to hold, send and receive virtual currency, with each user having total independent control over the private keys of their virtual currency.
The NOX-Exchange Platform is free, you can open an account with NOX-Exchange and without providing any identifying personal information to NOX-Exchange.
NOX-Exchange does not have accounts, custody or control over a user’s virtual currency. Consequently, unless a user contacts NOX-Exchange and provides it with such information, NOX-Exchange does not have any information about a user’s name, email address, address, or national ID number.
Can NOX-Exchange freeze a user’s wallet?
No. NOX-Exchange cannot freeze or take possession of virtual currency on law enforcement’s behalf or send virtual currency from the user’s wallet to another party.
Does NOX-Exchange respond to law enforcement information requests?
Yes. NOX-Exchange will respond to valid law enforcement agency requests. NOX-Exchange reviews each law enforcement request to determine that it has valid legal basis and that any response is tailored to provide the data requested. NOX-Exchange also reserves the right to make disclosures to authorities in order to protect itself and users.
Law enforcement requests should be sent to support@nox-exchange.com. Please note, NOX-Exchange will only respond to requests sent from email addresses from a government domain.
What information should be included in the law enforcement information request?
To help us respond to your request as quickly as possible, please include the following information:
- Name and contact information of requesting officer (email, phone number, and mailing address).
- Name of the government authority issuing the request.
- A copy of the subpoena, warrant, court order, investigation letter, or valid information request.
- Any available information the requesting law enforcement agency is willing to share that may expedite Exodus’s search for any responsive records.
- A reasonable deadline for the requested information. If your request is urgent, please include a brief explanation for the emergency.
- A CSV or Excel document containing any related transaction information.